FAQs
Frequently Asked Questions (FAQ)
How long will it take to get my T-shirt after I order it?
Short answer: not forever (we’re good, but we’re not magicians).
Longer answer: it depends on the shipping option you pick at checkout. Standard delivery takes a little longer, express is for the “I needed this yesterday” crowd.
If you’ve got a special deadline (birthday, event, or last-minute panic), call +61452601323 before ordering and we’ll see what we can do to save the day.
How much does shipping cost?
We keep it simple:
- Standard shipping: $14
- Express shipping: $18
No hidden surprises, no mysterious “handling fairy” fees. Just straightforward postage.
How will I know when my order has been shipped?
You’ll get an email the moment your order leaves us.
Until then, your order will sit in “processing” — which basically means we’re busy turning your idea into something you can wear without getting arrested for looking too good.
Can I pick up my order instead of getting it delivered?
Yes, you can absolutely pick it up!
If you’re nearby the Sydney area, you’re welcome to collect it from our store at:
100 Burwood Road (Westfield Burwood)
Just choose “Pick Up” at checkout.
Bonus points if you arrive with coffee. Extra bonus points if you bring snacks (not required, but always appreciated).
How do I wash my T-shirt and make it last longer?
We’re glad you care. Your T-shirt appreciates that.
Most of our shirts are 100% preshrunk cotton, so treat them nicely:
- Cold gentle wash (inside out is best)
- Avoid the tumble dryer (it’s not your shirt’s friend)
- Hang dry in the shade, not under harsh sun
- Iron inside out if you absolutely must (we’re judging slightly, but gently)
Follow this and your tee should stay looking fresh for a long time — easily 50+ washes of glory.
Do you offer discounts for bulk orders?
We sure do — and yes, it gets better the more you order.
Whether it’s for a team, business, event, or your very large friend group that insists on matching outfits, we’ve got discounts available. You can mix sizes, colours, and styles too without breaking the deal.
Just email streetwizeprint@gmail.com for a quote and we’ll sort you out.
Can I upload my own design?
Absolutely. We love seeing what people come up with — from professional artwork to “my kid drew this and I’m oddly proud.”
You can upload your design directly on the product page. For best results:
- Use a clear image (high resolution if possible)
- JPG or PNG works best
If you’re not tech-savvy, don’t stress. Email us your file and we’ll help convert it for you (no judgement, we all struggle with something).
We’ll also send you a mockup before printing so nothing goes rogue.
Can I bring my own T-shirt for printing?
Yes, you can bring your own garments! ( You can bring a cappuccino 1 sugar as well)
Just bring them to our store at Westfield Burwood (100 Burwood Road) and we’ll print on them for you.
We’ll take care of the printing — you just bring the shirt. Simple as that. (And maybe don’t bring your absolute favourite shirt you’d cry over if something went wrong… just saying.)